Patient navigation for physician practices
Patient navigation your practice bills. Our team delivers it.
SageAlly runs Principal Illness Navigation and Community Health Integration programs for your Medicare patients—referrals, prior-auth follow-up, appointments, benefits, and social needs—with documentation ready for your review each month.
The gap between visits
1. Patients get stuck between visits
Referrals, prior auths, rides, benefits, food, and caregiving gaps stall the plan of care.
2. Your staff absorbs the calls
Your front desk and nurses handle that follow-up, and none of it gets paid.
3. Medicare now pays for this work
PIN and CHI reimburse navigation, but few practices can staff it.
What our navigators handle
- Specialist referrals and appointment confirmations
- Prior-auth follow-up
- Helping patients understand the treatment plan
- Transportation
- Benefits and insurance navigation
- Food, housing, and caregiver resources
- Time-tracked monthly documentation
- A monthly sign-off packet for your provider
Two ways to work with us
We run it
SageAlly's navigators deliver PIN and CHI for your patients.
We build it
We set up the program, workflows, and documentation so your own staff's navigation work becomes reimbursable. Program setup
What your practice does
- Initiating visit
- Patient consent
- Supervision
- Review and sign monthly notes
- Submit claims
Services are billed by your practice and furnished by SageAlly's care team under your clinicians' supervision.
Programs
What navigation looks like in practice
Found a Local Pain Specialist
We spent hours on hold, made multiple calls to referral sources, cross-referenced information, and found a qualified local pain management doctor.
His father got the care he needed without an impossible commute—work that would otherwise land on your front desk.
Secured Medical Equipment
We coordinated with medical equipment suppliers, handled insurance authorization, and arranged delivery and setup.
Everything was properly configured for safe use at home—work that would otherwise land on your front desk.
Navigated Medicaid & SNAP Benefits
We navigated the complex Medicaid application process and enrolled her in SNAP benefits.
She now has access to the healthcare and food assistance she needs—work that would otherwise land on your front desk.
Why SageAlly
Relationship-based, not a call center
We review records and get to know each patient.
Certified advocates
Led by a Board Certified Patient Advocate (BCPA) and Certified Geriatric Care Manager (CPGCM).
Built for audit-readiness
Time logs, provider sign-off, and retrievable documentation.
Let's see if your patient panel is a fit.
A short call is the fastest way to find out. Tell us about your practice and we'll follow up.
Patient or family member?
For Patients & Families