Our Services
Healthcare Navigation That Actually Works
When you're overwhelmed by the healthcare system, we don't just take your call and disappear. We stick with you and get you real results.
Appointment Management
We handle all the logistics
Medicare Navigation
We fight for your coverage
Care Coordination
We make doctors talk to each other
Most services covered by Medicare — We respond within 24-48 hours, every time.
What We Do (And Actually Deliver)
Appointment Coordination & Management
We handle the logistics so you don't have to
- Schedule and reschedule appointments across multiple providers
- Prepare you for visits with the right questions to ask
- Follow up on test results and make sure nothing gets lost
- Coordinate timing between specialists, labs, and procedures
- We stay on top of it until it's done
Medical Records Organization
We gather what you need, when you need it
- Collect scattered medical records from different providers and hospitals
- Organize your health information in one accessible place
- Ensure all your doctors have complete, up-to-date information
- Help you maintain ongoing records for better continuity of care
- No more chasing down paperwork yourself
Insurance & Medicare Navigation
We fight for you and actually win
- Appeal insurance denials and fight for coverage you deserve
- Clarify your Medicare benefits and what's actually covered
- Resolve billing disputes and payment issues
- Help you understand coverage before services are provided
- We don't give up until we get you answers
Care Coordination Between Providers
We make sure your doctors actually talk to each other
- Facilitate real communication between specialists and primary care
- Ensure test results and treatment plans are properly shared
- Coordinate seamless transitions between hospital, rehab, and home
- Make sure nothing falls through the cracks during handoffs
- We follow up to confirm everything happened
Treatment Plan Translation & Support
We explain things in plain English
- Translate complex medical information into clear, understandable terms
- Help you prepare the right questions for your healthcare providers
- Support you in making informed decisions about treatment options
- Ensure you truly understand your diagnosis, medications, and next steps
- We make sure you get it before we move on
Appointment Attendance & Advocacy
We go with you when you need backup
- Attend important appointments with you (in person or virtually)
- Take detailed notes so you can focus on the conversation
- Help you ask the right questions and get complete answers
- Advocate for you in real-time during medical visits
- We're your voice when you need support
Family Communication & Updates
We keep everyone in the loop
- Provide regular updates to family members about care progress
- Facilitate family meetings with healthcare providers
- Help coordinate care decisions among multiple family members
- Ensure everyone has the information they need
- We communicate clearly and consistently
Why SageAlly Gets Results
We Actually Respond
Unlike larger companies, we return calls within 24-48 hours and keep you updated every step of the way. You're not just a number in our system.
We Follow Through
When we say we'll do something, we do it. We don't just collect your information and disappear — we stay with you until your issue is resolved.
We Know Your Area
We understand the local healthcare landscape — which providers work well together, which facilities provide quality care, and how to navigate systems in your community.
Certified Expertise
Our team includes board certified patient advocates with real healthcare experience, not just customer service representatives.
Personal Accountability
As a local business, our reputation depends on actually helping you. We can't hide behind a corporate call center.
Coverage & Payment
Medicare Coverage
Most of our services are covered by Medicare through Chronic Care Management and Principal Illness Navigation programs. We handle all the billing and paperwork.
Private Pay Options
For services not covered by Medicare or for non-Medicare patients, we offer transparent, flexible payment arrangements.
No Hidden Costs
We're upfront about what's covered and what isn't. You'll know exactly what to expect before we begin.